Managing devices can be difficult, especially if performed manually. It takes a lot of time to troubleshoot and optimize a machine if you don’t have a program that does most of the work for you. That’s where Elite Fleet Services by Elite Imaging Systems come in.
Powered by Kyocera Fleet Services, these solutions can help take your company to the next level. By providing real-time insights into the condition of your devices, they give you the data necessary to resolve issues and improve functionality much faster.
We take a tailored approach to each customer. To that end, we consider your business needs and the size of the company to roll out a suitable solution. This helps prevent incompatibility issues and ensures your fleet software is usable from day one.
The most prominent feature of our Elite Fleet Services is that they reduce the need for DIY maintenance. Once the system notifies you there’s something wrong with your printer or scanner, a technician can perform a contactless service. They restore the functionality of your machine promptly to keep your workflow intact.
Benefits of Elite Fleet Services
The most significant advantage of Elite Fleet Services is that they save you time. When your device malfunctions, repairing it manually can take hours. By contrast, it generally takes just a few minutes to diagnose and address a problem with our software. This helps reduces expenses associated with manual maintenance, as you don’t need heavy-duty equipment to disassemble and troubleshoot a printer or scanner. Whether you need code resetting, firmware updates, or more demanding projects, each can be performed remotely.
Google Reviews
Stop searching and talk to Dawn Klein. Her expertise helped us save money on a new printer/paper bundle, and her post-sale support has been top-tier. Extremely efficient and reliable—she truly... read more
Dr. Toby B. Sirois (Dr. Toby Sirois JD, LLM)
February 18, 2026We been using Elite Imaging for several years. Their customer service is always friendly, responsive, and knowledgeable. They helped us choose the perfect model for our small office, and the... read more
Michigan Institute OBGYN
June 18, 2025Just had our printer replaced with the latest and greatest. Fast service, easy training. Thank you, Elite!
Kimberly Adamczyk
April 24, 2025I can't say enough good things about Dave and Chris who helped move the copier to its new location. They were professional, and very customer-service oriented. They made... read more
Joan Moore
April 4, 2025I can't say enough good things about Dave and Chris who helped move the copier to its new location. They were professional, and very customer-service oriented. They made... read more
Joan Moore
March 31, 2025Kali Sclater and her team at Elite Imaging Systems have been helpful, courteous, professional and a real blessing to us as we navigated changing from one imaging company to Elite's... read more
His Church Anglican
February 11, 2025Kali Sclater and her team at Elite Imaging Systems have been helpful, courteous, professional and a real blessing to us as we navigated changing from one imaging company to Elite's... read more
His Church Anglican
January 23, 2025Jamie, I just want to say thank you. Your customer service is A1. OMG the guys this morning were AWESOME!! Chris and Co (don't know the other guys name) made the install... read more
Kesia Robinson
November 11, 2024Jamie, I just want to say thank you. Your customer service is A1. OMG the guys this morning were AWESOME!! Chris and Co (don't know the other guys name) made the install... read more
Kesia Robinson
October 25, 2024Amazing products and even better service. Highly recommend. Kali is so great to work with. Thank you, Elite Imaging
Michel Porter
August 11, 2024Amazing products and even better service. Highly recommend. Kali is so great to work with. Thank you, Elite Imaging
Michel Porter
August 5, 2024Dave and Chris installed two printers in under an hour. Super impressed! They are both personable and knowledgeable! Highly recommend this company and their employees. We... read more
Sue Jozwik
April 11, 2024The staff was prompt and delivered our 2 new machines within a week. The staff is amazing to work with. Highly recommend this company!
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April 11, 2024Chris and Dave Jr. installed our new copier yesterday and they were polite, fast, and knowledgeable. We look forward to doing business with your entire team based on... read more
Liz Crawford
April 11, 2024Great company. Chris delivered the color copier and everything was set up and perfect from the get go. Have not had any issues since dropping my pos Toshiba.
joseph casasanta
April 11, 2024The staff was prompt and delivered our 2 new machines within a week. The staff is amazing to work with. Highly recommend this company!
A
March 18, 2024Chris and Dave Jr. installed our new copier yesterday and they were polite, fast, and knowledgeable. We look forward to doing business with your entire team based on... read more
Liz Crawford
November 15, 2023Great company. Chris delivered the color copier and everything was set up and perfect from the get go. Have not had any issues since dropping my pos Toshiba.
joseph casasanta
October 27, 2023Dave and Chris installed two printers in under an hour. Super impressed! They are both personable and knowledgeable! Highly recommend this company and their employees. We... read more
Sue Jozwik
September 4, 2023Excellent customer service. Had a problem late one eventing. Next morning the very first thing the tech was out - fixed and gone. Very impressed. ... read more
Sales Desk American Beauty Tools
April 11, 2023Fantastic 5 star service for well over a decade! Prompt, reliable, and friendly service techs and sales reps. I manage a law firm with 3 copiers so I've... read more
Carl Varchetti
April 11, 2023Fantastic 5 star service for well over a decade! Prompt, reliable, and friendly service techs and sales reps. I manage a law firm with 3 copiers so I've... read more
Carl Varchetti
December 22, 2022Excellent customer service. Had a problem late one eventing. Next morning the very first thing the tech was out - fixed and gone. Very impressed. ... read more
Sales Desk American Beauty Tools
August 11, 2022Professional and Responsive!!! The advertising industry is a very fast paced industry. It is imperative to have office equipment that can keep up, even more important, a company that can... read more
Tabitha Mendez
April 11, 2022I highly recommend Elite Imaging Systems to any business looking to upgrade their print systems. The staff is very knowledgeable and personable. Shawn does a great job of explaining cost... read more
Aaron Hinman
April 11, 2022Thank you, Shawn for calling back so very quickly, even on a Saturday. We at Lamb of God really love the quality of the printing on the new copier... read more
Lamb of God Lutheran Flint
April 11, 2022Thank you, Shawn for calling back so very quickly, even on a Saturday. We at Lamb of God really love the quality of the printing on the new copier... read more
Lamb of God Lutheran Flint
February 5, 2022I highly recommend Elite Imaging Systems to any business looking to upgrade their print systems. The staff is very knowledgeable and personable. Shawn does a great job of explaining cost... read more
Aaron Hinman
January 11, 2022Professional and Responsive!!! The advertising industry is a very fast paced industry. It is imperative to have office equipment that can keep up, even more important, a company that can... read more
Tabitha Mendez
September 17, 2021Excellent Service
pantra sunil
April 11, 2020
Technology Partners
What are Elite Fleet Services?
Elite Fleet Services are the remote monitoring and management of your entire print and copier fleet from a single dashboard. Elite Imaging Systems connects your Xerox, Kyocera, Canon, and other networked devices to one platform that captures automatic meter reads, triggers proactive toner replenishment, and sends maintenance alerts before a breakdown stops your office. Instead of staff reporting empty toner or jammed machines, the system flags issues early and routes supplies and service technicians automatically. As an authorized dealer serving Southeast Michigan since 1994, Elite uses this real-time visibility to keep printers and MFPs running, control costs, and reduce the administrative work of managing equipment across one location or many. It pairs naturally with our managed print services for a quieter, more predictable fleet your team can rely on day to day.
Serving Southeast Michigan
Elite Imaging Systems manages print fleets for businesses across Metro Detroit and Southeast Michigan, including Troy, Royal Oak, Southfield, Sterling Heights, and Livonia. Our Troy headquarters at 1000 Chicago Rd. supports Oakland, Macomb, Wayne, and Washtenaw county organizations, while our Detroit office at 438 Macomb Street serves the city core.
Frequently Asked Questions
What are Elite Fleet Services?
Elite Fleet Services is a managed program that remotely monitors and manages all the printers and copiers in your fleet from one dashboard. It automatically collects meter reads, replenishes toner before you run out, and sends maintenance alerts when a device needs attention. Rather than tracking machines manually, your team gets a single view of every device, its supply levels, and its service status, so equipment stays productive and routine fleet administration largely takes care of itself.
How does remote monitoring work?
A small, secure agent or connector communicates with each networked device and reports usage, supply levels, and error conditions back to the management dashboard. Meter reads are captured automatically for accurate billing, toner orders trigger when cartridges run low, and maintenance alerts fire when a device signals a developing fault. Elite reviews this data and dispatches supplies or a technician proactively, so many issues are resolved before staff at your location even notice them.
Which devices are supported?
Elite Fleet Services supports the brands we sell and service as an authorized dealer, including Xerox, Kyocera, and Canon copiers, printers, and MFPs, plus most major manufacturers already on your network. Because the platform reads standard device data, a mixed fleet from several brands can be monitored together in one dashboard. That means you can bring existing equipment under management alongside new Elite devices and see your whole environment in a single, consistent view.
How does it lower cost and downtime?
By replenishing toner automatically and catching maintenance issues early, Elite Fleet Services prevents the unplanned outages that interrupt work and trigger rush orders. Accurate automatic meter reads keep billing precise and supply ordering efficient, while proactive alerts mean technicians arrive prepared, often before a device fully fails. Less downtime, fewer emergency calls, and reduced administrative overhead translate into lower total operating cost and more predictable, dependable printing across your fleet.
Talk to Elite: call (248) 647-4520 or request a quote.
Last reviewed June 2026.