Founded in 1994, Elite Imaging Systems (Elite Imaging) has become a leading provider of office equipment and document management services, and is now the largest Copystar/Kyocera dealer in Southeast Michigan.
While our company has grown exponentially and established a team of highly trained, technical and sophisticated professionals with more than 100 years of combined experience, the founding values of honesty, transparency and personal service remain at the core of our business.
We take pride in a remarkable 95 percent customer retention rate, with satisfaction scores ranking among the best in the nation.
Based in Troy, Michigan, with a Downtown Detroit office, we serve a diverse client base from small independent businesses to large corporations. Our goal is to help companies identify opportunities to implement solutions that improve productivity, reduce costs and enhance
communications capabilities. We achieve this through a business model built on personal service that enables us to leverage operational efficiencies to deliver actionable results.
Taking Pride in Our 95 Percent Customer Retention Rate
At Elite Imaging Systems, customer satisfaction is our highest priority. We deliver on our promise and are committed to helping small businesses and large corporations manage their office technology needs in an efficient and cost-effective manner.
It is our steadfast focus on customer satisfaction that has helped us earn a stunning 95 percent customer retention rate and nationally dominant customer satisfaction scores. That remarkable record of retention and consistency is a testament to both the professionalism and trustworthiness of our talented team.
Elite Imaging Systems handles our nationwide network of offices and facilities. Elite Imaging Systems outshines all other vendors in their industry. They truly offer the fastest and most reliable service and support in the industry. They are an elite organization.
Dave Snyder and his team is phenomenal! They have provided a fleet of copiers for our campus for over 10 years. From helping us select a product that met our needs, installation, training, and a same day or 24-hour service response, we have found the customer care and service excellent! They have a team; office and field, that is efficient and professional to ensure expedient resolution while keeping you informed throughout the process.